HR OFFICER

Duties and Responsibilities

• Provide HR support to a selected group of KFC stores, including recruitment, employee relations, performance management and training.
• Work closely with Area and Restaurant General Managers (Store Management Team) to ensure optimum work environment for personnel by providing a proximity service and maintaining a constant line of communication.
• Manage HR-related queries by responding effectively to employees’ queries and resolve issues in a timely and professional manner.
• Ensure recruitments are fulfilled in line with restaurants hiring needs.
• Generate HR reports and analytics as required, using data to identify trends and inform decision-making.
• Provide reports on HR Metrics.
• Participate actively in the execution of HR Projects, policies, and procedures.
• Perform attendance management & payroll administration processes.
• Support & guide managers to conduct performance reviews, providing coaching and feedback to employees

Profile

• 3 years of experience in human resources.
• Strong knowledge of HR policies, procedures and practices.
• Well versed with employment Labour laws.
• Must possess a valid car driving license.
• Ability to work independently and in a team environment.
• Ability to multitask and prioritize workload.
• Strong communication skills with the ability to listen actively and respond.
• Strong analytical and problem-solving skills.
• The ability to adapt to changing circumstances, be flexible and open-minded, and find new and creative solutions