IT Officer

Company : Eclosia Technology Services
Closing date : 09.06.20

Responsibilities:

Provide end user IT support for matters related to desktop/laptop and peripherals: printer, telephone, mobile services and specific business applications;

Involve in basic network configuration and maintenance

Telephony: Installing and troubleshooting VOIP Phone and Configuring mobile services;

Ensure Antivirus are up to date; troubleshoot and update;

Manage IT Asset inventory;

Assist in the preparation of IT Budget;

Involve in IT Procurement process;

Liaise with suppliers for quotation request and Tier 4 technical support.

Profile:

Diploma in Information Technology;

Versatile on Microsoft Technology platforms;

Related experience and training in troubleshooting and providing IT End User Support;

Basic knowledge of Networking and Exchange;

Excellente customer service skills;

Good diagnostic, problem solving and time management skills;

Ability to grasp new processes, services and concepts quickly;

Excellente written, verbal and interpersonal communication skills in both English and French.

Only the best candidates will be called for an interview.

 

 

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