Guest Relations Assistants

Duties and Responsibilities

Odysseo, the first Oceanarium in the Mascarene region is currently looking for Guest Relations Assistants, who will welcome customers in a professional manner, provide ticketing services and handle the gift shop.

• Provide information about facilities, programs and other services and assists guests with ticket purchases
• Ring up sales and handle payment in the appropriate manner
• Ensure high levels of customer satisfaction through excellent sales service
• Responsible for inventory and restocking merchandise of gift shop
• Maintain gift shop in outstanding condition and ensure excellent visual merchandising standards
• Address customer feedback in a professional manner

Profile

• HSC level or equivalent
• At least 2 years experience in related field
• Excellent customer service and communication skills
• Proficiency in cashiering duties
• Energetic, courteous and professional