HR Process Lead

Duties and Responsibilities

At Eclosia Shared Services Center, we are purpose-driven, committed to delivering excellent customer experiences while fostering a culture of innovation and we believe in the power of collaboration.

We are seeking a highly motivated HR Process Lead to join our dynamic team.

As a Team Lead, you will play a pivotal role in implementing cutting-edge solutions in HR and payroll management. You will collaborate closely with cross-functional teams to define, optimize, and implement processes, thereby enhancing efficiency and driving impactful results that align with business objectives.

• Provide guidance and support to team members, fostering a culture of continuous learning and development.
• Oversee the accurate and timely processing of transactions, ensuring compliance and accuracy.
• Collaborate cross-functionally, develop and implement strategies to optimize processes, contributing to operational efficiency and in line with strategic objectives.
• Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
• Act as a subject matter expert and partner, providing insights and recommendations to support decision-making processes.
• Ensure that our HR & Payroll processes align seamlessly with exceptional customer success.

Profile

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven track record of successfully leading process improvement initiatives (including implementation and change management), with a focus on HR and payroll.
• Strong leadership skills to inspire and guide your team towards success.
• Excellent communication, teamwork, analytical thinking and problem-solving skills.
• Proven track record of inspiring and managing teams, fostering collaboration and cultivating a customer-first mindset.