Events and Booking Coordinator

Duties and Responsibilities

Odysseo, the first Oceanarium in the Mascarene region is currently looking for Events and Booking Coordinators, who will manage and handle events, reservations and booking in the Marketing department.

Events

• Oversee event happenings and act quickly to resolve problems
• Identify the client’s requirements and expectations for each event.
• Manage all event set-up, tear down, and follow-up processes.

Booking

• Assist customers over the phone, via email and face to face about the Oceanarium’s aims, prices, products and services;
• Present interesting visit and event packages to potential clients
• Record and file all relevant documentations
• Collect, assess and work on feedback received

Guest Relations

• Welcome guest in a professional way
• Provide information and assist guest with ticket purchases,
• Issue entry tickets to clients and scan tickets

Profile

• Diploma in Events Management or similar field
• At least 2 years’ experience in related field
• Excellent customer service and communication skills
• Excellent organisation skills and the ability to multi-task
• Proficiency in cashiering duties
• Energetic, courteous and professional
• Good organisational skills and time management
• Ability to meet deadlines