HR OFFICER

Duties and Responsibilities

• Deliver end-to-end HR support to assigned KFC restaurants – from recruitment and onboarding to performance management, employee relations, and training.
• Partner with Area Coaches and Restaurant General Managers to create a positive and high-performing workplace by providing a proximity service and keeping communication open, clear, and constant.
• Turn data into powerful insights: lead the way in generating HR reports and analytics, using data to spot trends, measure impact, and guide smarter people decisions across the business.
• Drive HR initiatives – actively contribute to rolling out projects, policies, and procedures that enhance our people experience.
• Manage the numbers that matter – support budget planning, salary forecasting, and benefits cost analysis to keep HR operations efficient.
• Keep things running smoothly – oversee attendance management and payroll to guarantee accurate, on-time salary payments.
• Empower leaders and teams – support managers in performance reviews while providing coaching and constructive feedback to employees.

Profile

• A people-first mindset with a strong passion for HR.
• Energy, adaptability, and the ability to stay one step ahead in a fast-moving environment
• Self-driven yet collaborative – able to work independently while thriving in a big, dynamic team.
• Master multitasker – skilled at juggling priorities and keeping things on track in a fast-paced environment.
• Clear communicator – listens actively, speaks with impact, and connects with people at all levels.
• Data-savvy problem solver – strong analytical mindset with the ability to translate insights into solutions.
• Agile and creative – adaptable to change, flexible in approach, and ready to think outside the box.

Profile requirements

• Bachelor’s degree in HR or related field
• 3 years of experience in human resources. (hospitality/retail/QSR experience is a plus)
• Well versed with employment Labour laws.
• Knowledge in employee compensation and benefits would be an advantage.
• Must possess vehicle and a valid car driving license.